I came across a short post on @iamgregb (I assume by Greg B) titled “Like Them, but Better.” It’s Not. In the post, he makes the case against “[a] social media strategy focused entirely on the competition,” explaining that “I want to choose your product because it’s a unique proposition” rather than because it is not a different project. As the author of The Positive Case for Good Tech, I could not agree more, and state that “I am Greg B” in the “I am Spartacus” sense. I will add an additional reason to advise against defining ones product in terms of what it is not rather than what it is Because iamgregb uses Proton as an example, I will follow suit and in so doing assume arguendo that his description of Proton’s negative advertising is accurate. I do not need to be persuaded that Google handling my personal email is undesirable, and I assume that the same is true for most people considering Proton. Thus, given that I am already the “target audience,” I would want to know what makes Proton’s email offering good in and of itself rather than in comparison to something I am not interested in using. Thus, that sort of negative marketing does not move me at all. A positive case can reach people who feel “stuck” on Google or one big tech solution or another as well as people who are already using different options.
Against “Like Them, but Better”
A social media strategy focused entirely on the competition is in bad taste. There is nothing wrong with highlighting your strengths in comparison to theirs, but it becomes exhausting when that is your entire message (I'm looking at you, Proton).
I want to choose your product because of its unique proposition, not because “it’s like … but better.”